Shipping and handling
Orders are processed Monday to Friday (excluding bank holidays and public holidays). If we encounter any problems with your dispatched order, you will be notified via phone or email.
All items are shipped through Royal mail
Standard delivery (2nd Class Tracked Service)
Standard delivery is the most economical option for our customers. Most orders are delivered within 1-3 business days after dispatch from our kitchen. My Active kitchen makes every attempt to deliver your items within the specified time, however we are not responsible for any failure to deliver within that time.
First Class Delivery
We aim to dispatch all items the same day as long as the order is placed before 3pm. Also your item would normally reach you the next day according to royal mail however, this is not guaranteed.
Guaranteed Next Day Delivery
Please contact us: firstname.lastname@example.org